Nigerian Bank App
Reviews Analytics
AI-powered insights from 800,000+ Google Play reviews. Understand customer sentiment, track themes, and benchmark against competitors.
800K+
Reviews Analyzed
15+
Nigerian Banks
50+
AI-Discovered Themes
Real-time
Updates
What You'll Find Inside
Comprehensive analytics to understand customer feedback and improve your banking app
AI Theme Discovery
HDBSCAN clustering automatically identifies themes from customer reviews - no manual tagging required.
Trend Analysis
Track how themes evolve over time. See if issues are improving or getting worse.
Competitor Benchmarking
Compare your bank against industry averages and up to 4 competitors side-by-side.
Executive Summaries
Claude AI generates actionable insights and priority recommendations for each bank.
Rating Distribution
Understand rating patterns and see how different themes correlate with star ratings.
Response Rate Tracking
Monitor how banks respond to customer reviews and compare engagement levels.
Powered by Modern AI
BankVox uses state-of-the-art machine learning and AI to transform raw reviews into actionable intelligence.
Vector Embeddings
OpenAI text-embedding-3-small converts reviews into semantic vectors for similarity matching.
HDBSCAN Clustering
Density-based clustering automatically discovers themes without predefined categories.
Claude AI Analysis
Opus 4.5 names themes and Sonnet generates executive summaries with priority actions.
Cosine Similarity
Every review is assigned to its most relevant theme with confidence scoring.
Theme: Login Failures
Negative Sentiment
Ready to Understand Your Customers?
Explore the dashboard for free or talk to us about custom analytics solutions.